PALYJA’s vision is to be the preferred water service provider in Indonesia by satisfying our customers and adding value to our stakeholders. Since 1998 PALYJA has successfully increased the access to clean water becoming more than 390 thousand connections reaching more than 3 million people in the Western part of Jakarta. As part of our expansion, we are seeking candidates who expect excellent career path and professional development opportunities.
Technical Support
Job Description
- Keep all the IT (information technology) infrastructures working perfectly in order to support PALYJA operations.
- Install new IT equipment.
- Maintain existing IT equipment (analyze, updating and reinstallation.
- Manage existing IT equipment (collecting, monitoring and moving).
- Develop new tools to support the IS operations.
- Providing first help to the application users.
- participate to the implementation of Business application software.
- Providing first help in data communication.
- Bachelor Degree majoring in computer science, information science, and management information systems from reputable university
- Deep knowledge of Windows NT, 2000, XP as a workstation and server operating system.
- Knowledge on installing and troubleshooting PC Hardware and peripherals.
- Good knowledge on Microsoft Office applications.
- Has good communication skill in English, both oral and written
- Having a driving license type-A and C
Job Description
- Provide the first level support of existing IS-related application to the user in collaboration with the IS Help-desc and different IS resources.
- To be able to provide fast and accurate solution, the documentation of the issue and its solution become an important part of the Application Support activities.
- Assist in the requirement definition and analyze and design phases and is also responsible for making of user manual documentation.
- In collaboration with the business owner, training center and other IS resources, assists and eventually conducts the user training if needed.
- Bachelor Degree majoring in computer science, information science, and management information systems from reputable university
- Minimum 3 years experience as application support.
- Broad knowledge and experience related to computer systems and application software including knowledge of emerging technologies.
- Familiar and deep knowledge on SQL and Web Based application.
- Deep understanding of business processess.
- Demonstrated ability to communicate effectively.
- Has good communication skill in English, both oral and written
- Having experience of using Oracle Database environment.
Job Description
- Provide IT Manager to decide right specification on database and application (UNIX and Windows based).
- Create Operating System parameter configuration, to make sure database and application are working well.
- Optimize database performance collaboration with system administrator.
- Monitoring database server process, to ensure all performances working perfectly in order to support PALYJA operations.
- Design back-up system for database and application in collaboration with system administrator.
- To recovery/restore database when in needed in collaboration with system administrator and make sure all of database has an accurate backup.
- To make an automation process outside working hours (to design, to create, to change and to execute the process) and maintain system performance, monitor system, backup data, restore data etc.
- Cloning database and application from one environment to another environment based on user request.
- To do patching data from database with approval correction from user through patch request.
- Bachelor Degree majoring in computer science, information science, and management information systems from reputable university
- Minimum 3 years experience as an oracle database.
- Broad knowledge and experience related to oracle database administration. Has aertification is advantage.
- Familiar and deep knowledge on UNIX and Windows Administration commands
- Deep understanding of backup concepts and recovery database, performance tuning database.
- Strong and effective written communication skills in English
- Can-do attitude, has good communication, team work, and analytical thinking skill)
For those who are interested and meet the above requirements, are encouraged to apply for this position by using quick apply button below or submitting an application letter and recent CV by e-mail to the following address ( max 100kb). Application should be received not later than two weeks after the publication of this advertisement. Please indicate the position code in email subject:
