PT XL Axiata Tbk - XL Axiata is an established telecommunication company in Indonesia. The Company performing business in provides various types of telecommunication products and services, including voice, SMS, data, and other value-added mobile telecommunication services. The Company has been operating in Indonesia since 1989 and formely known as PT Grahametropolitan Lestari. The Company is based in Jakarta and by December 2011, the Company manages 112 XL Center offices in all over Indonesia. Based on PT XL Axiata Tbk Annual Report 2011, the Company achieved strong growth in telecommunication subscribers of 15% to 46 millions. In 2011, the Company was appraised by Investor magazine as the Best Entity in the Infrastructure Sector in the 2011 Investor Award.
Due to strengthen its team, currently PT XL Axiata Tbk invites the best professional to join as following positions below
Analyst - XL Center Quality Management
Requirements
- Bachelor Degree (S1) from any discipline with at least 2 years working experience in Customer Service, Call Center or Walk in Center Operations from Telco or Service Industry.
- MS. Office
- Knowledge in Walk in Center or Operational CS Operational
- Audit & management
- Attention to detail
- Analytical Thinking
- Service quality monitoring tools
- Communication skill
- Reporting skill
For further detail information about job responsibilities and to apply online, please refer official source from XLent Career website on following link below. Registration closed on 31 January 2013. Successful candidates will work in a result oriented and dynamic environment. English proficiency and computer literacy are required for this position. All applications will be treated as strictly confidential. Only short-listed candidates will be invited via e-mail/phone for Test and Interview.
Official Source
